When you learn how to coach your employees using these seven tips mentioned below, you, as a manager, will see the difference in the overall performance of your team in the workplace.
What is Coaching All About?
Coaching is about building strong, productive relationships between coaches and their clients. The most widely recognized definition of coaching is by the ICF. The International Coach Federation defines it as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. Coaching is pretty much a professional relationship that helps people produce positive results in their lives. The role of coaches is to help guide individuals from where they currently are in their business, career, personal relationships, etc., to where they want to be. Coaching helps to contribute to an organization’s overall objectives.
Learn How to Coach: Improving Employee Performance
As a manager, your team, department, or office’s success is critical. Without an effective, equipped, and dedicated team, it will not be possible to see much growth in that organization. With coaching, you are not commanding the employees, but instead, you are coming alongside them, allowing them to maximize their performance.
The following coaching tips are mostly for managers and leaders who are struggling to retain employees, engage their employees and improve performance in the workplace.
As a Manager or Team Leader, You Must:
- Ask Open-Ended Questions: Asking these types of questions (What did you think? How do you feel about it? What are your thoughts on? etc.) gives opportunities for more detailed and thoughtful responses. It enables you as a manager to see things from the perspective of your employees). When you genuinely listen to your employees responses to your questions and plan the next steps around their response, it reveals how much you appreciate each employee/team member.
- Be an Active Listener: Listening actively to what your team is saying tells them that you care about what they are saying, and it is quite encouraging. It helps build stronger relationships and creates a relationship of mutual respect and trust.
- Show Empathy: Your team/employees are individuals with lives outside the workplace. Learn to empathize with whatever situations they might be going through either in their professional or personal lives and offer advice when needed (within healthy boundaries). Connecting with your team this way is key to a successful manager/team member relationship.
- Show Appreciation: It is also important to sometimes appreciate your team for work done, on individual or group tasks or projects, and recognize each team member’s strengths because each individual brings something unique to the team.
- Set Clear Goals – As a manager, you want you and your team to always be on the same page. Learn how to coach by setting clearly defined goals with expectations and accountability.
- Motivate and Empower – Allow each team member to utilize the skills and talents each brings to the table. Consistently using their skills will allow them to perfect it. You also want your team to excel not just in their current position but also in their career path, motivating and empowering them to achieve higher within the organization and beyond. For example, nominate individuals for quarterly or yearly awards, keep them abreast of training, certifications to enhance their skills (professional development).
- Give Feedback: It is important to provide constructive feedback so that each employee/team member will also identify the areas that need improvement. You as a manager can learn how to coach by giving helpful tips that could help them improve. Giving feedback is also a time to recognize achievements as well. It motivates individuals to do better.
In today’s business world, managers of all levels are taking advantage of coaching leadership styles to manage their teams. Applying these coaching tips will help improve your relationship with your employees, which leads to a more effective team that will yield better performance in the workplace.
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Margaret K. Olubiyi
Writer, Coaches Training Blog community