Sometimes prospective clients pushback on your coaching fees because they are not clear what value they can expect to receive for their investment in your coaching. So it is important, particularly in business coaching, to know how to quantify the return on investment (ROI) that your client can expect.
Quantify the Benefits Your Client Can Expect from Coaching
In general, the coach’s role is to help their clients improve some aspect of their lives. This can be the client’s professional productivity, happiness or health. Every improvement brings a benefit. Every failure to improve brings a cost.
For example, let’s talk about a health coach who helps a man quit smoking for a fee. There are directly displaceable costs equal to the cost of the cigarettes that the man no longer buys. There are avoided costs related to the medical bills the man will avoid since he no longer smokes. Finally, there are less-tangible costs like the cost of feeling bad if the man continued to smoke. Similarly, you can consider direct benefits, indirect benefits and less-tangible benefits.
Ask your prospective client to estimate these costs and benefits. Then ask them to identify the part of each that they feel very comfortable they will actually achieve through your coaching.
Justify Fees with Benefits Received and Costs Avoided
As you discuss your coaching fees with your client remind them of the costs and benefits that they feel comfortable they will avoid and receive. The return on an investment in coaching is very favorable compared to most investments. If this all seems a little complicated, keep in mind that this is the standard way business decisions are made.
Setting Your Coaching Fees Based on Estimated ROI
As you become more comfortable with the ROI process, consider using it as a method for setting your coaching fee for a particular client. After you and your prospect have estimated the costs to be avoided and benefits to be received, ask your prospective client to pick a fair investment to get the return that the client feels comfortable they will receive. This investment amount becomes your fee and this approach is known as value based pricing. You might be surprised how much more your client is happy to pay you than the coaching fees you were planning to request.
Give this strategy a try and see for yourself that it works. If you liked this coaching tip, leave a comment or use the handy bookmark buttons below to share it with others on Facebook, Twitter, Digg, etc. Thanks!
JTS Advisors Strategy and Accountability Coach