Knowing how to speak with confidence may not be a naturally mastered technique in your coaching practice. Your clients often look to you for clarity and inspiration and it is important that you know how to speak with confidence so you can lead your clients to take action. Your clients look to you for empowerment. If you do not know how to speak with confidence in every interaction with your clients or perspective clients you leave room for doubt. How can you insure to use language and speak in a tone with your clients that is always from a place of confidence?
How, umm, do, umm, I, umm, speak, umm with ummmmm confidence?
Pull the word “umm” OUT of your vocabulary. Record a session or two so you can hear the tone of your voice and how often you use “umm” and other fillers. Find comfort with silence rather then avoiding it. There is strength and beauty in a momentary pause to think. Your comfort with silence allows you to access strength and clarity within your words and reflect. Let silence happen when in thought of how to express your ideas, taking the time to speak clearly, influencing the pace of your clients speech. Practice verbalizing your thoughts without expressing your ideas around a lot of “umms” and “hmms”. No more “umms” and you have set your first standard in becoming a coach who knows how to speak with confidence.
How to speak with confidence when you do not know the answers.
Being a life coach does not mean you know everything about everything. There are going to be times you do not have the answers to your client’s problem or question. There will be subjects not mastered within your current knowledge. So how do you begin speaking with confidence when asked a question you do not know the answer to? Decide to approach anything you do not fully understand with constant and never ending improvement. Set a standard for yourself that you will always seek to find the answer to a question or problem you do not know. Let your client know that this is a subject or situation out of your area of expertise. Be comfortable with admitting in honesty when you are unsure of an educated response. Hold yourself to the standard of doing your best to get the answer your client needs. Let your client know how you plan to find the answer to there need, as you speak with honesty, you embody confidence. In fact you can use the opportunity to educate yourself and enhance your abilities. It also gives you another opportunity to follow up with your client and impress them with your diligence and perseverance.
Accept that “You don’t know what you don’t know”. Consciously find comfort in silence when choosing your words. Choose to make peace with resourcefulness. Hold yourself to these 3 standards and you have found yourself knowing how to speak with confidence in every coaching session.
Jeannine Yoder
Life Coach
Writing team, Coaches Training Blog Community
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